01
Phone Triage
You describe the symptom: one slow sink, multiple drains backing up, or sewage odor. We ask which fixtures are affected and whether you have a cleanout. That two-minute conversation tells us whether to send a rooter machine alone or a truck with a sewer camera, and it lets us quote a real price range before we dispatch.
02
On-Site Inspection
The technician walks the house, checks every drain, and locates the main cleanout. We look for drain gurgling, standing water, and grease buildup at the trap. If the line has a history of clogs, we note the pipe material, PVC, ABS, or cast iron, because that changes how much cable pressure the pipe can take.
03
Cable and Cut
We feed the drain auger cable through the cleanout or fixture and run the rooter machine at controlled speed. The cutting head shaves grease, soap scum, and root mass off the pipe wall. On a typical Port Charlotte kitchen line, this stage runs 30 to 60 minutes. We keep water running to flush debris as the cable advances.
04
Camera Check
Once the cable comes back clean, we send a pipe inspection camera down to confirm the line is fully open. The camera shows root intrusion points, bellies, and cracks that a cable cannot fix. You watch the monitor with us, so you see the same thing we see and you understand why the drain clogged.
05
Flush and Test
We flush every fixture tied to that line, fill the tub and shower pan, and run the washing machine if it shares the drain. If the water pulls fast and nothing gurgles, the job is done. We leave the cleanout cap hand-tight, not cranked down, so the next plumber can get in without a wrench fight.