Privacy Policy

When you contact us, we collect the details you give us: your name, phone number, email address, service address, and a description of your drain or sewer problem. If you book a service, we also keep notes about the work we perform at your property.

Like most websites, we automatically collect some technical information when you browse our site. This includes your IP address, browser type, device type, pages you visit, and the time and date of your visit. We use this to keep the site running smoothly and to understand which pages are helpful.

We use your contact details to respond to your request, schedule your drain cleaning visit, and keep you updated about the work. If you call or text us, we use your number to reach you about your appointment or follow up on a job.

We also use the information we collect to improve our services, send invoices and receipts, and - only if you opt in - share occasional reminders or tips related to drain and sewer care. We do not sell your personal information to anyone.

Our website uses cookies and similar technologies to remember your preferences and track basic site activity. Cookies are small files stored on your device that help the site work the way you expect.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn cookies off, some parts of our site may not work as well, but you can still call us at (941) 307-1926 to request service.

We use third-party analytics tools, such as Google Analytics, to see how visitors find and use our website. These tools collect information like pages viewed, time on site, and general location. They do not identify you by name.

We may also use third-party scheduling, messaging, or review platforms to manage appointments and communicate with you. These providers have their own privacy policies, and we encourage you to review them if you use their services directly.

We share your information only when it helps us serve you. For example, we may share your service address and job details with a trusted technician or subcontractor who performs the work. They are expected to keep your information confidential.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We do not rent, sell, or trade your personal information for marketing purposes.

We keep your contact and service records for as long as needed to provide service, maintain accurate business records, and meet legal or tax requirements. When that need ends, we securely delete or anonymize the information.

If you ask us to remove your information and we are not required to keep it, we will delete it within a reasonable time. Call us at (941) 307-1926 if you want to make that request.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage, restricted access for our team, and using reputable service providers.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you have reason to believe your information has been compromised, contact us right away at (941) 307-1926.

You may ask us to review, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages at any time.

To make a request, call (941) 307-1926 or email us at the address below. We will respond within a reasonable timeframe and let you know if we need more information to process your request.

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, call us at (941) 307-1926 and we will delete it promptly.

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a revised effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.